Right of Withdrawal

(1) Right of Withdrawal of Contract

The customer may revoke the order within a revocation period of 14 days without further specification of reasons in written form (e.g. letter or e-mail) or by returning the goods. The withdrawal period starts with the day of delivery but not before the reception of this instruction. The timely despatch of the withdrawal or the goods shall be deemed sufficient for compliance with the revocation term. The withdrawal is to be addressed to: OAK Berlin GmbH, Pasteurstr. 4, 10407 Berlin,

(2) Effects

In case of an effective withdrawal the customer is not bound by the contract for the subsequent period. Any performance received by one party is to be returned to the respective other, as are benefits derived from such performance. If the customer cannot return the goods received in whole or in part, or if he can only return the received goods in a deteriorated state, he must pay compensation for value insofar. There is no Obligation to pay compensation for value if the sole cause of deterioration of the goods received was the inspection of the respective goods, as would have been possible in a retail shop. For the rest, the customer can avoid paying compensation for value in respect of deterioration in the goods as a result of their proper use, if the customer does not use the goods the way he uses his own property and refrain from doing anything that would curtail the value of the goods. The customer must bear the costs of return (if he is an EU-resident and if the value of his order exceeds forty Euros the costs of return will be borne by OAK Berlin). Obligations to refund payments must be fulfilled within 30 days.